Hi, may I ask whether you are trying to upgrade in the webapp with your browser, or in the desktop app ? Also, what step you’re stuck at, is it that clicking on the “Upgrade” button the “Plan” page does not open a new browser tab to subscribe? If so, can you please check whether your browser prevented the opening of a new window or tab?
Comments2
An Anonymous User
Apr 13
Same here
Quentin Hocquet
Apr 13
Hi, may I ask whether you are trying to upgrade in the webapp with your browser, or in the desktop app ? Also, what step you’re stuck at, is it that clicking on the “Upgrade” button the “Plan” page does not open a new browser tab to subscribe? If so, can you please check whether your browser prevented the opening of a new window or tab?